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AI chatbot development

AI chatbots that talk like your brand

We build custom chatbots for your website, WhatsApp, and social inboxes — answering questions, qualifying leads, booking appointments, and handing tricky conversations to your team safely.

  • Replies in seconds, 24/7
  • Humans stay in charge
AI chat command center with floating conversation windows Online now CRM synced

Deploys where your customers already talk

  • Website
  • WhatsApp
  • Messenger
  • Instagram
  • Telegram
  • SMS

The problem

Where customer conversations break down

Customers expect quick answers, clear next steps, and safe escalation. A generic widget cannot manage the full conversation journey.

High impact

Visitors leave without answers

Questions go unanswered in high-intent moments. Lost enquiries and weaker conversion paths.

High impact

Leads wait too long

Manual response time lets warm leads go cold before sales can respond.

Medium impact

One script for everyone

Basic bots ignore intent, stage, and context. Poor relevance and low trust.

High impact

Sales gets unqualified leads

Forms collect names but not urgency, budget, or need. Time wasted on low-fit prospects.

High impact

Bookings slip through

Back-and-forth scheduling creates friction and delayed consultations.

Medium impact

Support repeats itself

Teams answer the same questions all day. Higher load and slower service.

What it does

One chatbot, every job

A real chatbot system combines intent detection, CRM data, booking logic, handoff controls, and analytics — not just canned replies.

Instant answers, in your voice

Trained on your approved content — services, FAQs, policies, pricing rules, and brand tone. Visitors get accurate answers in seconds, around the clock.

Lead qualification

Structured questions capture need, budget, timeline, and contact — then score and route each lead.

Appointment booking

Live availability, instant confirmation, and reminders. Works with Calendly, Google Calendar, and Cal.com.

CRM conversation sync

Every chat writes notes, updates stages, and triggers sales alerts in your CRM.

Safe human handoff

Confidence thresholds and escalation rules route sensitive chats to your team with full context. Designed for safe AI — not perfect AI.

Conversation analytics

See what visitors ask, where leads drop off, and which answers need better training.

Lead qualification flow turning chats into scored leads Intent detected Sales-ready routed

Lead qualification

From raw chat to sales-ready context

The chatbot does more than reply. It identifies intent, asks the right questions, maps your CRM fields, and flags leads that need a human.

  1. Intent detectedThe bot recognizes what the visitor wants — pricing, booking, or support — and starts the right conversation.
  2. Right questions askedService, budget range, timeline, location — each answer mapped to a CRM field.
  3. Scored and routedCold, warm, or sales-ready. Your team is notified with full conversation context.

Appointment booking

Booking without the back-and-forth

Chatbot booking flows for clinics, consultants, service providers, and sales teams — with clear availability, confirmation, and reminder logic.

  1. Visitor asks to bookBooking intent detected anywhere in the conversation.
  2. Bot checks live availabilityReal open slots pulled from your connected calendar.
  3. Slot confirmed instantlyNo waiting, no double-booking, no missed requests.
  4. Reminders sent, CRM updatedConfirmation messages and no-show reduction workflows included.
Calendar and CRM syncing with chatbot bookings Slots confirmed No-shows reduced
One AI brain connecting website, phone, and social channels One AI brain Every inbox

Multi-channel

One brain, every inbox

Keep channel-specific experiences while centralizing conversation context, lead status, and next actions.

  • Unified conversation memoryA visitor who starts on your website and continues on WhatsApp is still one conversation.
  • Channel-specific rulesTone, timing, and escalation adapt per platform — while data stays in one place.
  • Consent-aware setupSMS and WhatsApp flows respect platform approvals and opt-in requirements.
WebsiteBest for high-intent visitors — sales questions, support, booking.
WhatsAppBest for mobile-first follow-up and repeat customers.
MessengerBest for Facebook page traffic and social lead capture.
InstagramBest for visual brands — DM product and service questions.
TelegramBest for communities and command-based support flows.
SMSBest for confirmations, reminders, and short follow-ups.

Integrations

Connected to the tools you already use

Chatbot conversations flow straight into your CRM, booking, messaging, and reporting systems.

CRM

HubSpot, Salesforce, Pipedrive, GoHighLevel

Calendars

Calendly, Google Calendar, Cal.com

Messaging

WhatsApp Business API, Twilio, Messenger, Instagram, Telegram, SMS

Automation

Make, Zapier, n8n

Helpdesk

Zendesk, Intercom, Freshdesk

Ecommerce

Shopify, WooCommerce

Data

Airtable, Notion, Google Sheets

Analytics

GA4, Looker Studio, custom dashboards

Build process

From conversation strategy to live chatbot

A controlled workflow for planning, training, integrating, testing, and optimizing your chatbot system.

  1. Discovery

    Conversation goals, audience needs, and channel priorities mapped. Deliverable: journey map and chatbot scope.

  2. Flow design

    Greeting, intent routes, qualification logic, and handoff rules planned. Deliverable: visual conversation architecture.

  3. Knowledge base

    Services, FAQs, policies, and brand tone organized for training. Deliverable: approved training checklist.

  4. Build & training

    Bot interface, prompts, and retrieval logic configured. Deliverable: working demo for your review.

  5. Integrations

    CRM, calendar, helpdesk, and notification workflows connected. Deliverable: sync-tested system.

  6. Testing & launch

    Confidence thresholds, escalation rules, and fallbacks validated. Deliverable: launch checklist and optimization roadmap.

Investment

What chatbot projects typically cost

Illustrative market ranges for orientation only — not our pricing. Your exact quote depends on channels, integrations, and conversation scope.

Starter

Typically $1,000 – $3,000

  • Single-channel website chatbot
  • FAQ answers from your content
  • Lead capture form flow
  • Email notifications
Full system

Growth

Typically $3,000 – $8,000

  • Website + WhatsApp deployment
  • Lead qualification & scoring
  • Appointment booking flow
  • CRM sync & sales alerts

Custom

Scoped per project

  • Multi-channel, multi-bot systems
  • Custom integrations & APIs
  • Analytics dashboard
  • Ongoing optimization

Market ranges shown for planning purposes. Request a free consultation for an exact figure based on your goals.

FAQs

Chatbot questions, answered clearly

It can answer common questions, qualify leads, collect contact information, book appointments, create support tickets, sync CRM notes, and route complex conversations to your human team.

Yes. It can be deployed on your website and WhatsApp when the required platform accounts, approvals, and integration access are available.

Yes. It asks structured questions, collects fit criteria, and assigns a lead stage or score before notifying your sales team.

Yes. It connects with tools like Calendly, Google Calendar, or Cal.com to show available slots, confirm appointments, and send reminders.

Yes. We map conversation fields to CRM records, create notes, update stages, and trigger sales notifications.

It is configured using your approved business content — services, FAQs, policies, product information, brand tone, and escalation rules.

It asks follow-up questions, provides a safe fallback, or routes the conversation to a human with full transcript context. We design for safe AI, not perfect AI.

Yes. Human handoff rules can be built for low-confidence responses, sensitive topics, high-value leads, or support escalation.

Timing depends on complexity, channels, integrations, and content readiness. A focused chatbot flow is usually faster than a full multi-channel system.

Free consultation

Tell us about your customer conversations

Share your website, business type, and main chatbot goal. We will map the most useful chatbot starting point for you — with realistic integration and handoff direction.

support@aidevexpert.com  ·  +1 934 203 2163